Frequently Asked Questions
Everything you need to know about BREEZA Air™.
What is BREEZA Air™?
BREEZA Air™ is a compact, rechargeable personal cooling device designed to give you portable airflow wherever you need it. Clip it to your clothing, waistband, bag or gear and direct the airflow towards you for hands-free cooling.
How does BREEZA Air™ work?
Simply charge your BREEZA Air™, clip it securely where you want it, switch it on and select your preferred airflow setting. The adjustable design allows you to direct the airflow towards your body for personalised cooling.
Where can I use BREEZA Air™?
BREEZA Air™ is designed for everyday life. Use it while working, commuting, exercising, travelling, hiking, camping, attending outdoor events, doing jobs around the house or whenever the weather heats up.
Does BREEZA Air™ need to stay plugged in?
No. BREEZA Air™ is rechargeable, so once charged you can use it cord-free and take it with you throughout your day.
How do I charge BREEZA Air™?
BREEZA Air™ can be recharged using the supplied charging cable. Simply connect the device to a compatible USB power source and allow it to charge before use.
Does it have different airflow settings?
Yes. BREEZA Air™ features multiple airflow settings, allowing you to adjust the airflow depending on how much cooling you need.
Where can I clip it?
The compact clip design makes BREEZA Air™ easy to attach to suitable clothing, waistbands, bags and other secure areas. Position it somewhere comfortable where the airflow can be directed towards you.
Is BREEZA Air™ only for outdoor use?
Not at all. It can be used indoors or outdoors. It’s ideal for warm offices, home use, workouts, travel, outdoor activities and anywhere you could use some extra airflow.
Is BREEZA Air™ an air conditioner?
No. BREEZA Air™ is a personal portable airflow device. It is designed to create directed airflow around you rather than cool an entire room like an air-conditioning system.
Is it suitable for exercise?
BREEZA Air™ is designed with active lifestyles in mind. Its compact, hands-free design makes it convenient for activities such as walking, training and outdoor adventures when appropriately secured.
What colours are available?
Available colour options are displayed directly on the BREEZA Air™ product page. Simply select your preferred colour before adding it to your cart.
What is BREEZA AirGo™?
BREEZA AirGo™ is another addition to the BREEZA range, designed to deliver powerful portable airflow for life on the move.
BREEZA AirGo™ is coming soon.
Where do you ship?
Available shipping destinations and shipping options will be displayed at checkout once you enter your delivery address.
How long will my order take to arrive?
Once your order has been dispatched, delivery times depend on your location and the shipping service selected. You’ll receive shipping confirmation and tracking information when your order is on its way.
Can I track my order?
Yes. Once tracking becomes available, you’ll receive your tracking details so you can follow your order’s journey.
What if my BREEZA Air™ arrives damaged or incorrect?
Please contact us as soon as possible with your order details and photos of the item you received. Our customer support team will review the issue and help arrange an appropriate solution.
What is your returns policy?
We want you to feel confident shopping with BREEZA Air™. Please see our Returns & Refund Policy for full information regarding eligibility, timeframes and how to request a return.
How can I contact BREEZA Air™?
If you have a question about your product or order, please get in touch through our Contact Us page. Our customer support team will be happy to assist.