At BREEZA Air™, we know when the weather heats up, you don’t want to be waiting around for your order. We aim to process and dispatch orders as quickly as possible, with tracking provided so you can follow your BREEZA on its way.
Free Shipping Australia-Wide
We offer FREE standard shipping on all Australian orders, with no minimum spend required.
No codes. No minimum order value. Just free delivery across Australia.
Australian Delivery Times
Orders are generally processed within 1–3 business days.
Once dispatched, Australian orders will typically arrive within approximately 5–10 business days, depending on your location and the delivery network.
Please note that delivery timeframes are estimates rather than guaranteed delivery dates. Regional and remote locations may take a little longer.
Once tracking becomes available, we’ll send it to you by email so you can follow your order.
Order Processing
Orders are generally processed within 1–3 business days.
Orders placed on weekends or public holidays will begin processing on the next business day.
Once your order has been processed and dispatched, you’ll receive a shipping confirmation email with tracking information where available.
During busy periods, including sales, promotions and peak summer demand, processing may occasionally take a little longer.
Tracking Your BREEZA
Once your order has been dispatched and tracking becomes available, you’ll receive an email containing your tracking details.
Please allow a short period after receiving your shipping confirmation for tracking information to begin updating.
Tracking may not show movement immediately after dispatch. This is normal and does not necessarily mean your parcel has been delayed.
International Shipping
Yes — BREEZA Air™ ships internationally.
Available shipping methods, estimated delivery timeframes and shipping costs will be displayed at checkout based on your destination.
International delivery times vary depending on your country, local postal network and customs processing.
Please be aware that international orders may be subject to customs duties, taxes or import charges imposed by the destination country. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.
Delivery Delays
Most orders arrive within the expected delivery window, however occasional delays can occur due to postal networks, severe weather, customs processing, peak shopping periods or circumstances outside our control.
If your order appears to be taking longer than expected, please check your tracking information first.
If you still need help, contact us through our Contact Us page with your order number and we’ll be happy to look into it for you.
Incorrect Shipping Address
Please double-check your delivery address before completing your order.
If you notice an error after ordering, contact us as soon as possible.
We’ll do our best to update your shipping information before your order is processed. However, once an order has been dispatched, we cannot guarantee that the delivery address can be changed.
BREEZA Air™ is not responsible for orders delivered to an incorrectly entered address where the address supplied at checkout was incorrect.
Lost or Missing Parcels
If your tracking shows your parcel as delivered but you can’t locate it, please first check around the delivery location, with other members of your household and, where applicable, with neighbours or your local delivery provider.
If you believe your parcel has been lost in transit, contact us through our Contact Us page with your order number and we’ll help investigate.
Need Help With Your Order?
We’re here to help.
Contact us through our Contact Us page and include your order number and a brief description of your enquiry so we can assist you as quickly as possible.
Hot days are coming. Your BREEZA is on the way.